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TestSync Lab

Outsourced QA

Outsourced QA that product teams can actually run with

Outsourced QA fails when the vendor hides in a ticket pile. It works when a named pod sits in your Slack, tests the journeys that make revenue, and reports like an in-house teammate. That is the TestSync Lab retainer — USA-first, also built for UK, Canada, Australia, and Europe.

Free QA AuditSee packages

Why US and Canadian teams hire TestSync Lab

  • Capacity this month, not next quarter

    Typical start is 3–5 business days after scope. Urgent releases can get a focused smoke + regression cycle sooner — tell us the date on the audit form.

  • You keep the quality bar

    We do not throw 40 junior testers at a checklist. Senior exploratory work, then automation on paths that matter, with a package you can upgrade.

  • Built for US, UK, CA, AU, and European buyers

    USD pricing, English reporting, GitHub/Jira/Slack, follow-the-sun verification. Open the matching market page if you want timezone-specific detail.

Problems this retainer replaces

  • Agencies that sell hours, not outcomes

    Hourly billing punishes busy release weeks. A retainer reserves capacity so quality does not stop when the invoice anxiety starts.

  • You still do not know what was tested

    Every cycle includes written findings, severity, and evidence. Weekly summaries go to the person who owns the release — not a buried PDF.

  • Offshore dump vs. a partner you can brief

    Share tickets, staging, and the next date. We keep meetings light so engineers are not translating for a 20-person test factory.

Monthly packages in USD

  • Plan

    Basic

    $999per month

    Hands-on manual QA for web, ecommerce (Shopify/Magento), mobile, and apps — including happy-path and negative checks.

    You want

    Shopify, Magento, web, or mobile journeys that real people must finish.

    You get

    Manual tests + bugs with steps. ~40h/week. $999/mo.

    Capacity: ~40 QA hours / week · your region's calendar

    • ~40 QA hours every week
    • Manual exploratory & regression testing
    • Shopify / Magento / web / mobile journeys (positive + negative)
    • Clear bug reports and test notes
    • Weekly status summary
    • Weekends & holidays match your region
    • Email / Slack support window

    Not included: Heavy automation builds, load campaigns, or multi-app pods

    Start with Basic

  • Most popular

    Growth

    $1,899per month

    Same ~40 hours a week — plus API checks and automation so releases move faster with fewer surprises.

    You want

    Cypress, Playwright, Selenium, or APIs that stay green when you ship.

    You get

    Automation start + API checks. $1,899/mo.

    Capacity: ~40 QA hours / week · your region's calendar

    • ~40 QA hours every week
    • Everything in Basic
    • API / contract validation
    • Playwright, Cypress, or Selenium automation start
    • Regression suites ready for CI
    • Priority bug triage support
    • Optional AI testing add-on (scoped separately)

    Not included: Dedicated full-time pod or multi-brand portfolios

    Choose Growth

  • Plan

    Scale

    $2,799per month

    Same weekly capacity, deeper stack — gates, reporting, performance spot checks, and a named lead cadence.

    You want

    A go / no-go before you ship — not Friday-night clicking.

    You get

    Release gates, JMeter spots, named lead. $2,799/mo.

    Capacity: ~40 QA hours / week · your region's calendar

    • ~40 QA hours every week
    • Everything in Growth
    • Performance spot checks (JMeter)
    • Release-gate checklist & sign-off support
    • Named lead cadence
    • Priority turnaround on critical paths
    • Optional AI testing add-on (scoped separately)

    Not included: 24/7 follow-the-sun staffing (available as Enterprise)

    Choose Scale

Full comparison, including Enterprise: pricing →

Outsourced QA FAQ

  • How is outsourced QA different from hiring in-house?

    Hiring is right when quality ownership must sit inside the company every day. Outsourcing a retainer is right when you need senior coverage before the next launch and cannot wait on recruiting. Many teams do both over a year — retainer now, hire later.

  • Will we lose context if testers rotate?

    Retainers keep context warm on purpose. You get a small named pod, not a random bench. Regression memory and automation grow month over month on the same product.

  • What do you need from us to start?

    Staging or test builds, acceptance criteria or tickets, and a shared Slack or email channel. A free QA audit maps risk to Basic, Growth, Scale, or Enterprise before you buy.

Also in this lab

Share the product, stack, and next release. We return a practical QA audit within 24 hours on business days.

Free QA Audit