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TestSync Lab

Chatbot QA

Chatbot testing services for LLM assistants and support bots

Chatbot testing services need prompt packs, RAG grounding checks, and refusal/safety cases — not only UI smoke. TestSync Lab scopes AI chatbot QA as a sprint or add-on while classic product QA stays on clean monthly retainers.

Free QA AuditSee packages

Why Chatbot teams hire TestSync Lab

  • Risk-first coverage

    We map prompt packs and RAG grounding before burning hours on low-value clicks.

  • Engineer-ready findings

    Severity, steps, environment, and evidence in Slack or Jira.

  • Retainers from $999

    Basic / Growth / Scale — ~40 QA hours/week. AI features scoped separately on /ai.

Problems this retainer replaces

  • Generic testers on a specialized product

    We scope to your stack and release train — not a one-size checklist.

  • Automation theater without judgment

    Manual depth stays in the loop until critical paths are stable.

  • Hiring too slow for the next launch

    Coverage starts in days after a free audit — see /qa-services-usa.

Monthly packages in USD

  • Plan

    Basic

    $999per month

    Hands-on manual QA for web, ecommerce (Shopify/Magento), mobile, and apps — including happy-path and negative checks.

    You want

    Shopify, Magento, web, or mobile journeys that real people must finish.

    You get

    Manual tests + bugs with steps. ~40h/week. $999/mo.

    Capacity: ~40 QA hours / week · your region's calendar

    • ~40 QA hours every week
    • Manual exploratory & regression testing
    • Shopify / Magento / web / mobile journeys (positive + negative)
    • Clear bug reports and test notes
    • Weekly status summary
    • Weekends & holidays match your region
    • Email / Slack support window

    Not included: Heavy automation builds, load campaigns, or multi-app pods

    Start with Basic

  • Most popular

    Growth

    $1,899per month

    Same ~40 hours a week — plus API checks and automation so releases move faster with fewer surprises.

    You want

    Cypress, Playwright, Selenium, or APIs that stay green when you ship.

    You get

    Automation start + API checks. $1,899/mo.

    Capacity: ~40 QA hours / week · your region's calendar

    • ~40 QA hours every week
    • Everything in Basic
    • API / contract validation
    • Playwright, Cypress, or Selenium automation start
    • Regression suites ready for CI
    • Priority bug triage support
    • Optional AI testing add-on (scoped separately)

    Not included: Dedicated full-time pod or multi-brand portfolios

    Choose Growth

  • Plan

    Scale

    $2,799per month

    Same weekly capacity, deeper stack — gates, reporting, performance spot checks, and a named lead cadence.

    You want

    A go / no-go before you ship — not Friday-night clicking.

    You get

    Release gates, JMeter spots, named lead. $2,799/mo.

    Capacity: ~40 QA hours / week · your region's calendar

    • ~40 QA hours every week
    • Everything in Growth
    • Performance spot checks (JMeter)
    • Release-gate checklist & sign-off support
    • Named lead cadence
    • Priority turnaround on critical paths
    • Optional AI testing add-on (scoped separately)

    Not included: 24/7 follow-the-sun staffing (available as Enterprise)

    Choose Scale

Full comparison, including Enterprise: pricing →

Chatbot testing services FAQ

  • Is this different from your other QA pages?

    Same lab and packages. This page targets a specific search intent. Also see /software-qa-services and /pricing.

  • Do you serve US and international teams?

    Yes — USA-first, plus UK, Canada, Australia, and Europe. Start at /contact.

  • How do we start?

    Free audit at /contact.

Also in this lab

Share the product, stack, and next release. We return a practical QA audit within 24 hours on business days.

Free QA Audit