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TestSync Lab

AI QA / AI SQA

AI QA testing & AI SQA for chatbots, RAG, and LLM products

AI QA testing (AI SQA) is how you keep chatbots, copilots, and RAG features trustworthy when models and prompts change. TestSync Lab runs scoped AI testing sprints — golden sets, failure paths, jailbreaks, retrieval checks — separate from classic product QA retainers so pricing stays honest for USA and global SaaS teams.

Free QA AuditSee packages

Why SaaS teams hire TestSync Lab

  • AI treated like a release

    Happy path, failure path, refusals, tool calls, and regression when the model swaps.

  • Golden sets you own

    Repeatable eval prompts and expected behaviors — not a one-off demo.

  • Clean split from Basic/Growth/Scale

    Classic QA stays $999–$2,799. AI SQA is sprint or add-on — see /ai and /pricing#ai-testing.

Problems this retainer replaces

  • Prompt demos sold as QA

    We test like production: abuse cases, weak retrieval, and silent regressions.

  • AI stuffed into a cheap retainer

    Open-ended LLM work needs discovery. We scope first, then quote.

  • No eval memory after model change

    Your golden set becomes the gate every time the model or system prompt moves.

Monthly packages in USD

  • Plan

    Basic

    $999per month

    Hands-on manual QA for web, ecommerce (Shopify/Magento), mobile, and apps — including happy-path and negative checks.

    You want

    Shopify, Magento, web, or mobile journeys that real people must finish.

    You get

    Manual tests + bugs with steps. ~40h/week. $999/mo.

    Capacity: ~40 QA hours / week · your region's calendar

    • ~40 QA hours every week
    • Manual exploratory & regression testing
    • Shopify / Magento / web / mobile journeys (positive + negative)
    • Clear bug reports and test notes
    • Weekly status summary
    • Weekends & holidays match your region
    • Email / Slack support window

    Not included: Heavy automation builds, load campaigns, or multi-app pods

    Start with Basic

  • Most popular

    Growth

    $1,899per month

    Same ~40 hours a week — plus API checks and automation so releases move faster with fewer surprises.

    You want

    Cypress, Playwright, Selenium, or APIs that stay green when you ship.

    You get

    Automation start + API checks. $1,899/mo.

    Capacity: ~40 QA hours / week · your region's calendar

    • ~40 QA hours every week
    • Everything in Basic
    • API / contract validation
    • Playwright, Cypress, or Selenium automation start
    • Regression suites ready for CI
    • Priority bug triage support
    • Optional AI testing add-on (scoped separately)

    Not included: Dedicated full-time pod or multi-brand portfolios

    Choose Growth

  • Plan

    Scale

    $2,799per month

    Same weekly capacity, deeper stack — gates, reporting, performance spot checks, and a named lead cadence.

    You want

    A go / no-go before you ship — not Friday-night clicking.

    You get

    Release gates, JMeter spots, named lead. $2,799/mo.

    Capacity: ~40 QA hours / week · your region's calendar

    • ~40 QA hours every week
    • Everything in Growth
    • Performance spot checks (JMeter)
    • Release-gate checklist & sign-off support
    • Named lead cadence
    • Priority turnaround on critical paths
    • Optional AI testing add-on (scoped separately)

    Not included: 24/7 follow-the-sun staffing (available as Enterprise)

    Choose Scale

Full comparison, including Enterprise: pricing →

AI QA testing and AI SQA services FAQ

  • Is AI QA the same as our $999 package?

    No. Basic/Growth/Scale are classic product QA. AI QA testing is a separate sprint or Growth/Scale add-on after a short discovery.

  • What AI surfaces do you test?

    Chatbots, copilots, RAG/search, agents/tool calling, and AI workflows. Details on /ai.

  • How do we start?

    Contact with plan “AI Testing Sprint” — share the AI surface, stack, and next release.

Also in this lab

Share the product, stack, and next release. We return a practical QA audit within 24 hours on business days.

Free QA Audit